Incident Management Escalation

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Data Centre Manager

Bedford
Extra Technology is currently recruiting for a Data Centre Manager on behalf of a global organisation with one of their main data centre's based in Bedford. As a Data Centre Manager you will oversee the day to day operations of the Bedford data centre. This will include oversight of data centre capacity planning, asset management, change management, and supervision of support staff technicians. Responsibilities Interface with facilities management to ensure there are no data centre service interruptions and manage to 100% availability of data centre utilities. Handle capacity planning for...
08-02-2012 - check4jobs.com save
 

MSS - Security Analysis Manager

Full-time
Symantec are currently recruiting for a MSS - Security Analysis ManagerTitle: MSS - Security Analysis ManagerCompany Overview Symantec is a global leader in providing security, storage and systems management solutions to help our customers - from consumers and small businesses to the largest global organizations - secure and manage their information-driven world against more risks at more points, more completely and efficiently. Our software and services protect completely, in ways that can be easily managed and with controls that can be enforced automatically - enabling confidence wherever...
09-02-2012 - check4jobs.com save
 

Build and Deployment Engineer - Maven - Java - Weblogic

Well
Build and Deployment Engineer works for the Build Manager to perform day to day service transition across a variety of environments, in direct support of internal customers such as development, test, incident management, and product development personnel. The Build and Deployment engineer must have an analytical and diagnostic mindset, with the mandate to transition software efficiently and appropriately and actively be engaged in the continual service improvement process. The ability to work to a high standard to tight deadlines is essential, as well as working closely with key staff across...
04-02-2012 - check4jobs.com save
 

Application Support Developer Level2 Job in Croydon - Legal Prospects

Croydon - Permanent
Job Description To provide Tier 3 application development support and enhancement capability for the ClaimCenter Application within the General Insurance (GI) business unit. Requirements You must have: Essential technical skills: - Java - Spring Integration Framework (web service and integration focus preferred) - Oracle DB - Principles of object orientation and their application - UML - XML - Design patterns - Continuous Build & Integration Desirable technical skills: - Any knowledge of Guidewire (ClaimCenter/PolicyCenter/BillingCenter/GOSU) would be considered a distinct advantage - Hudson -...
05-02-2012 - legalprospects.com save
 

Oracle DBA - Bedfordshire - 11g - solaris

Part
Oracle DBA - Bedfordshire - 11g - Solaris - Linux***This is a 24 x 7 support role where you will be on call 1 week in 6***Deliver an outstanding level of Database Administration support across all live systems, ensuring that systems meet or exceed defined SLAs;Perform database troubleshooting and performance monitoring and ensure that incident issues are resolved effectively and quickly using client toolsets;Operate effectively with other Operational teams in resolution of problems;Provide Live 2nd and 3rd line operational support activities on a 7 x 24 basis;Work closely and effectively with...
08-02-2012 - check4jobs.com save
 

2nd level Technical Analyst- Avaya, Meridian, Windows, Citrix

Leicester
My client based in Leicester has recently undergone substantial growth, and is looking to bring on board a 2nd line technical analyst to help oversee the technical infrastructure of the company. The split of the role is expected to comprise of 60% 2nd line support, 30% Project implementation, and 10% other administrative tasks. On the support side, you will resolve level 2 incidents and analyse any related incidents to identify a resolution. You will undertake systems administration tasks including OS tuning and system rebuilds. You ll be responsible for leading elements of DR procedures as...
08-02-2012 - check4jobs.com save
 

Clinical Systems Support Analyst

Permanent - Full
Clinical Systems Support Analyst required ASAP to provide first line support for all callers to the ICT service desk within the operational requirements and service level agreements in place. This will include incident logging, monitoring and where possible call resolution, and escalation to second line support where applicable for clinical support systems. You must have previous experience within a first line support role, and have a good knowledge of windows desktop and office applications. Candidates with excellent communication and interpersonal skills, and the ability to create good...
08-02-2012 - check4jobs.com save
 

Desktop Technician | Server Build, Windows | Job in City of London, London

London - Permanent
An exciting opportunity for a desktop technician with server hardware build experience to work on a major international project based in London. The role will consist of the following Deploy / decommission equipment, onsite trouble shooting Provide support according to the helpdesk support shift plan. Provide level 2 technical support according policies and procedures defined Desktop / Laptop / Server hardware related issues. Provide level 2 troubleshooting on all escalated desktop / laptop / server support issues. General on-site technical support. Manual Labour around movement of machines...
04-02-2012 - randstad.co.uk save
 

Senior Developer - VB.Net

Over - Full
My client, a leading service provider for over 50 years are expanding their team after another successful year.They are seeking a Senior VB.Net Developer to work at their purpose built head office in Leicestershire.Duties include:*Resolving problems and issues arising from projects, escalating issues to the IT Applications Manager as necessary.*Understanding existing systems architecture and infrastructure and identify & plan improvements with agreement of the IT Applications Manager.*Estimating and planning developments and enhancements in line with business needs*Assist with the evaluation...
07-02-2012 - check4jobs.com save
 

Security Supervisor

Birmingham
  Vacancy Job Reference:MTRA-8F6GMJ VACANCY DETAILS Job Title: Security Supervisor Job Category: Security   Sub-Category:   SCH Company: SCH   Department: SCH UK Security Location: Birmingham             JOB DESCRIPTION Overall Job Purpose; Having a dedicated in house security team enables us to deliver a secure working environment for all our employees and maintain the security of our Logistics/Office site functions. Main Duties; - Using company systems to investigate incidents. - Training new staff. - Risk assessing sites. - Ensuring compliance with policy & procedures - Liaison with Police...
09-02-2012 - check4jobs.com save
 

Network Engineer juniper Procera

London - Permanent
Network Engineer Juniper ProceraWe are looking for a Network Engineer based at our central London office, whose objectives are to ensure maximum network availability and performance, and to support both external and internal customers.The primary responsibility of this role is the day to day operation of Our client's network infrastructure, which is a multi-vendor environment including Juniper and Procera.Main duties and responsibilities:* Ensure maximum network and service availability through proactive maintenance and monitoring;* Support in-house operational support systems; * Provide 3rd...
03-02-2012 - check4jobs.com save
 

Service Delivery Manager

Part
My client a leading name in IT & business process outsourcer is current recruiting a number of service delivery managers The Service Delivery Manager is a single point of contact for all operational IT Services delivered by vertex across various sites/clients. They are response for acting as a point of contact for client escalations both during normal office hours and outside normal office hours on a rota basis. ITIL experience is key for the role with a strong focus on Continuous Service Improvement. Experience in SLA and KPI management essential. The Service Delivery Manager is the single...
03-02-2012 - check4jobs.com save
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incident management escalation
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