Help Desk Responsibilities

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Second Line Support Engineer

Newbury
Fantastic opportunity to join a small but growing IP telephony company based in Newbury. The second line support engineer will be responsible for managing second line trouble tickets. My client sells its hosted IP services through a large number of channel partners who in turn own end user customers. Faults and technical queries can come be sent in via email or by phone and are normally handled in the first instance by first line support who will raise a trouble ticket. If 'first line' are unable to resolve the issue, the ticket will be passed to second line who will work on resolving the...
06-02-2012 - check4jobs.com save
 

Help Desk Consultant

DESCRIPTION The Help Desk Consultant will answer calls arriving at the Support Center and accurately identify, prioritize and log the service requests within established standards. Responsibilities: Diagnose problems by asking accurate, concise quest
06-02-2012 - check4jobs.com save
 

SQL SERVER -SSAS - MDX - CUBE BUILDING - C# EXPERT FOR INVESTMENT BANK

SQL SERVER DEVELOPER will joio a Credit Derivatives technology project have initiated a multi-year programme to migrate all legacy systems to the bank s strategic platforms for Trade Capture, Market Data, Risk Management and Risk Aggregation. SQL SERVER DEVELOPER will join a dynamic front office development team and will work closely with business clients and other technology stakeholders to deliver strategic realtime pricing and risk computation/generation solutions for the suported trading desks. SQL SERVER developer will implement innovative solutions using the strategic new risk reporting...
07-02-2012 - check4jobs.com save
 

Support Desk Analyst

Well
Role: Service Desk AnalystSalary: Up to £24k, dependent on experience.Location: NorthamptonIS Service Desk Analyst, Fist and Second line Support, Microsoft Product Certified, ITIL.A great opportunity exists to join a well known organisation in one of two locations. As Service Desk Analyst you will provide first and second line IT support services through the IS Service Desk. Delivering the highest level of support and coaching to end users ensuring the most cost effective use of the business systems and allowing maximum return on the IT investment. The remit of the role includes the following:...
07-02-2012 - check4jobs.com save
 

Director of Business Development, Europe

London
  Director of Business Development, EuropeU.K. The Team: The Indexes business unit provides solutions for market monitoring, benchmarking and tools for passive fund management that help improve the overall portfolio construction process. This business unit offers a broad suite of global equity, bond, and commodity indexes. The Role: The Director of Business Development will be responsible for institutional-level sales of Morningstar`s family of indexes to exchange traded fund providers, mutual funds companies, structured product desks, etc., for the creation of investment products throughout...
07-02-2012 - experteer.co.uk save
 

Help Desk Analyst - 3 month contract

Key responsibilities: Responsible for providing efficient, effective and timely delivery of 1st level phone support by responding to Incidents & Requests. Respond to assigned support requests in a timely manner in order to meet service level commitme
06-02-2012 - check4jobs.com save
 

IS Support Team Leader - United Kingdom - - Jobs From Blue

Tiptree
When you look for a new employer, choose somewhere that cares as much about its staff as it does about its customers.Like L&Q. For nine years running now, we have been listed by the Sunday Times as one of the top 100 companies to work forin the UK. While we're very proud, it only confirms what our staff have known for ages, that we have long placed a strongemphasis on staff training, welfare and development. L&Q is a charitable housing association offering people the chanceto buy or rent homes throughout London and the South of England.IS Support Team LeaderBased at Osborn House, SE3...
03-02-2012 - jobsfromblue.com save
 

2nd Line Helpdesk Analyst - French/English

Watford - Permanent
Vacancy: 2nd Line Helpdesk Analyst - French/English Type: Position: Permanent Start date: Immediate Location: Watford, WD17 1DA Salary: up to 28K per annum based on the experience Description: Provides technical support to client's employees on a variety of IT applications and systems. Global Service Desk Analyst will identify, log, research and attempt to resolve technical problems or requests on first contact. Responds to phone calls, email and web form requests for technical support. Monitors incidents or requests to ensure a timely resolution. Has knowledge of commonly-used concepts,...
04-02-2012 - check4jobs.com save
 

IT Help Desk

Experienced
Our West Midlands based client is seeking candidates experienced in 1st Line / 2nd line & 3rd Line Support to join their busy and expanding Information Technology business. The ideal candidate will have: At least 12 months IT Help desk experience MCP / Microsoft Suite Certificate or similar Exceptional knowledge in the use of computer programmes It is essential that you have used hardware programming and designs, and will provide a distinct advantage in your application. If you have a 'can do' attitude and approach to work and would like to apply or hear more about this fantastic opportunity...
04-02-2012 - check4jobs.com save
 

Service Architect / Service Designer (ITIL)

Send
IT Service Designers / Services Architects (ITIL) are required to join an expanding IT Services company to manage the end-to-end design of Service Solutions for external customers including costing / pricing, bid documentation and presentations, and assumptions and risk analysis. The role also encompasses negotiation of contractual agreements to ensure there is commercial and operational integrity.This role can be based anywhere in the UK, and will require travel to clients sites / offices as required. Therefore a genuine willingness to travel UK wide is required.As a Service Architect /...
03-02-2012 - check4jobs.com save
 

Help Desk Analyst

Full-time
Help desk analyst TYPE OF POSITION: Full-time, salaried, benefit eligible RESPONSIBILITIES: Under the leadership of the Sr. Director of Information Technology, the Help Desk Analyst installs, configures, and troubleshoots computer network P
05-02-2012 - check4jobs.com save
 

Membership Development Executive - London - Administration & Secretarial - Job: L2313

London - Permanent/full-time - Permanent/full-time
Our client, a membership organisation is looking for a Membership Development Executive to work in a team of 12, dealing with sales and retention of this membership organisation. The primary focus of this role is to sell the benefits of membership over the telephone. To sell professionally and with integrity. To ensure that targets and standards are achieved. To sell the benefits of membership face-to-face as required (see Main Responsibilities) Primary focus - Telemarketing To achieve targets in relation to new applications, re-activated memberships and revenue. To exceed minimum level...
07-02-2012 - secsinthecity.co.uk save
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