2nd Line Helpdesk Analyst - French/EnglishWatford - Permanent
Vacancy: 2nd Line Helpdesk Analyst - French/English Type: Position: Permanent Start date: Immediate Location: Watford, WD17 1DA Salary: up to 28K per annum based on the experience Description: Provides technical support to client's employees on a variety of IT applications and systems. Global Service Desk Analyst will identify, log, research and attempt to resolve technical problems or requests on first contact. Responds to phone calls, email and web form requests for technical support. Monitors incidents or requests to ensure a timely resolution. Has knowledge of commonly-used concepts,...
04-02-2012 - check4jobs.com
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Multi Lingual Service Desk AnalystWell
Multi Lingual Service Desk AnalystNorth West - North WestOur North West Industrial client urgently requires 2 x Multi Lingual Service Desk Analysts to provide IT support and excellent customer service. Our Industrial client is an innovative world leader in their market with an annual turnover in excess of 500m. They are a global player whose impressive growth has necessitated a significant investment in technology across the business. They urgently require 2 x Service Desk Analysts with French / German / Italian language fluency to join the newly created service desk team in their North West...
01-02-2012 - check4jobs.com
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Technical Support SpecialistExperienced
Join this international developer of the software and hardware for large-format printers for the industrial and commercial markets.Your Role...They are looking for a Technical Support Specialist to assist and educate their distributors and dealers:Responsibilities:After sales support to dealers across EMEA: ¦ E-mail and helpdesk support using Advantnet SupportCenter CRM system ¦ Direct interaction with customers to diagnose and solve technical problems in a set timeframe ¦ Analyze and clarify customer requests by researching and troubleshooting the existing knowledgebase ¦ Inspect cases for...
04-02-2012 - check4jobs.com
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German bilingual Technical help desk support executiveLondon
TITLE German IT help Desk Support SALARY £20000-£26000 + Benefits LOCATION Central London COMPANY An Online company THE ROLE 1.Remote bilingual IT Support : *Handle Tier 1 helpdesk service requests ( via phone or email) *laptop/desktop support to all employees including those working from remote locations. software installations *computer moves and upgrades *coaching new joiners on software *handling in-coming questions from clients site end-users 2 Hardware configuration *Configure and ship hardware for new hires working in remote offices *Resolve equipment issues in corporate office...
03-02-2012 - check4jobs.com
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German or French Customer Support EngineersOver - Full
A rapidly expanding IT services company based in North Hampshire is looking for professional multi-lingual customer support engineers who can speak either French or German fluently to join their European technical helpdesk. Your key responsibilities will be to provide 1st Line support to their European customers in resolving internet connection issues over the phone. (Full technical training will be given). The role includes the following: * Help desk /1st line support duties * Liaising with end users to resolve their technical issues * Configuring and testing equipment for new or existing...
30-01-2012 - check4jobs.com
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EMEA Service Delivery ManagerWell
Our Industrial client is an innovative world leader in their market with an annual turnover in excess of £500m- They are a global player whose impressive growth has necessitated a significant investment in technology across the business- They urgently require a proven high calibre EMEA Service Delivery Manager to join their North West office and deliver excellent service to EMEA internal stakeholders whilst the business undergoes its ambitious transformation moving technology to best in class-Role DescriptionReporting to the IT Director in the US, the EMEA Service Delivery Manager will...
26-01-2012 - check4jobs.com
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IT Support AnalystOver - Full
RoleAn excellent opportunity exists for an IT Support Analyst to join a small and dedicated IT team in providing an exceptional level of service to a wide variety of users. The role is with the UKs largest sports Retailer, who is undergoing fast expansion into Europe. The primary responsibility of the IT Support Analyst is to handle calls to the IT Support Desk, providing support by answering queries over the telephone, via email and Sharepoint. The department's customers consist of retail branches, warehouse and Head Office personnel as well as home users and remote offices. You will be...
24-01-2012 - check4jobs.com
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German Speaking Helpdesk AdvisorWell - Part
An opportunity has arisen for a German Speaking Helpdesk Advisor. The successful candidate should ideally be a native German. Hours of work are 7.45am - 5.00pm - 42.5 hours per week. Good levels of oral and written English is also essential. The appointment is within an Electronic Manufacturers based in Cardiff. This is a temporary ongoing post with a pay rate of £9.00 per hour ROLE OBJECTIVE Working as part of a fast paced European Helpdesk offering excellent customer service and first level support to customers. KEY RESPONSIBILITIES Ensure customer calls and Emails are dealt with in an...
22-01-2012 - check4jobs.com
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Helpdesk Support Engineers (French & German Speakers)Over - Full
Rapidly expanding IT services company based in North Hampshire is looking for professional French and German speaking customer support engineers to join their technical helpdesk. Your key responsibilities will be to provide 1st Line support to their European customers in resolving lap top and internet connection issues over the phone. (Full technical training will be given). The role includes the following: * Help desk /1st line support duties * Liaising with end users to resolve their technical issues * Configuring and testing equipment for new or existing installations * Office tasks...
22-01-2012 - check4jobs.com
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2nd Line Helpdesk Analyst German/EnglishWatford - Permanent
Vacancy: 2nd Line Helpdesk Analyst - German/English Type: Position: Permanent Start date: Immediate Location: Watford, WD17 1DA Salary: up to 28K per annum based on the experience Description: Provides technical support to client's employees on a variety of IT applications and systems. Global Service Desk Analyst will identify, log, research and attempt to resolve technical problems or requests on first contact. Responds to phone calls, email and web form requests for technical support. Monitors incidents or requests to ensure a timely resolution. Has knowledge of commonly-used concepts,...
17-01-2012 - check4jobs.com
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Multi-lingual Customer Support Engineers - HantsOver - Full
Rapidly expanding IT services company based in North Hampshire is looking for professional multi-lingual customer support engineers who can speak either French or German fluently to join their technical helpdesk. Your key responsibilities will be to provide 1st Line support to their European customers in resolving internet connection issues over the phone. (Full technical training will be given). The role includes the following: * Help desk /1st line support duties * Liaising with end users to resolve their technical issues * Configuring and testing equipment for new or existing installations...
14-01-2012 - check4jobs.com
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Graduate IT Support AnalystOver - Full
RoleAn excellent opportunity exists for a 2011 University Graduate to join a small and dedicated IT team in providing an exceptional level of service to a wide variety of users. The role is with the UKs largest sports Retailer, who is undergoing fast expansion into Europe. The primary responsibility of the IT Support Analyst is to handle calls to the IT Support Desk, providing support by answering queries over the telephone, via email and Sharepoint. The department's customers consist of retail branches, warehouse and Head Office personnel as well as home users and remote offices. You will be...
15-01-2012 - check4jobs.com
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